Customized Service
 

If you are a cutler or designer, you are welcome to contact us at any time. Contact us directly, your design will not be leaked. We can make a perfect knife according to your design. We have rich experience, advanced equipments and a professional team with efficient work, your design will surely become a perfect product here.

Warranty

-Each knife we send to our customer goes with some additional accessories such as little screws and steel tapered ned, just for future use.

-Reate will send a new one to customer and pay for the shipping for the deficient one back to China if there is a quality problem.

-If the knife is damaged due to misuse, Reate can repair it free of charge, but the shipping will be borne by customer. Repairing includes changing small screws, the finishing repairing of blade and handle. The repairing can be finished within 3 to 5 working days depending on the level of damage.

-Any modifications to the knife made by customer will not be accepted for reparing.

 

 

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